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Segmented User Portals
Show them just what they want- Nothing more, Nothing Less
Every customer is different, with different needs and requirements. Fishing for particular customer details through a gazillion records, being no easy task for the MSP, is a sure way to play on customers' patience and irritability.
With automation being the rule of the day, expecting every piece of information only from the providers is greatly out of fashion. What customers need is the ability to check their information without being flooded with unnecessary data that is of minimal or no concern to them.
Sandiy IOS Technology Edition's integrated ticketing module features Segmented Portals for Customers where customers can log in independently. This way they are provided a level of abstraction, to view only data that pertains to them. As portal entry is authenticated, customers can rest assured that their data is not on a free for all scale! With this, customers can view live information about their systems and devices without having to rely merely on the providers. For the providers as well, this comes as a boon as their task in packaging info across to their customers is reduced to almost zilch.
Need Features? Tell Us
If you want to see additional Fault monitoring features implemented in OpManager, we would love to hear. Click here to continue
Show them just what they want- Nothing more, Nothing Less
Every customer is different, with different needs and requirements. Fishing for particular customer details through a gazillion records, being no easy task for the MSP, is a sure way to play on customers' patience and irritability.
With automation being the rule of the day, expecting every piece of information only from the providers is greatly out of fashion. What customers need is the ability to check their information without being flooded with unnecessary data that is of minimal or no concern to them.
Sandiy IOS Technology Edition's integrated ticketing module features Segmented Portals for Customers where customers can log in independently. This way they are provided a level of abstraction, to view only data that pertains to them. As portal entry is authenticated, customers can rest assured that their data is not on a free for all scale! With this, customers can view live information about their systems and devices without having to rely merely on the providers. For the providers as well, this comes as a boon as their task in packaging info across to their customers is reduced to almost zilch.
Need Features? Tell Us
If you want to see additional Fault monitoring features implemented in OpManager, we would love to hear. Click here to continue
