Unified Communication and Collaboration China

Unified Communication & Collaboration (UCC) enables people to easily and effectively work together, regardless of location, platform and devices used.

UCC 'presence' enables people to see who is available to respond to questions, saving time and stress.

From 1:1 communication to team collaboration, documents are available for multiple people to access at the same time, reducing network bandwidth, server space and reducing associated costs.

UCC is about communicating with a person not a number. Communicating with the right person the first time, independent of the type of device.

Today's businesses face intense competitive pressures to work faster and more accurately. IT departments must deliver improved collaboration and communications services with less money and fewer resources. To meet these pressures, your people must be able to access the right information and the right contacts - anytime, anywhere. Familiar, easy-to-use tools are vital to facilitating this process.

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The Sandiy UC² vision is to foster innovation and business agility by making it easer for people to find, reach and collaborate with one another through a unified communications experience - right from their familiar devices, applications, and processes. So people are only one or two clicks away from collaboration.

Integrating communications and collaboration in a rich, multimedia experience - one that can include unified telephony, voice, video, instant messaging, Web conferencing, e-mail, voice mail, and business processes and applications - enables a whole new way for people, teams and communities to find experts and make faster, better decisions

The Sandiy UC² strategy is to deliver - in partnership with the leading telephony, audio, and video vendors - complete software, services and hardware solutions for unified communications and collaboration. These solutions, which include Sandiy Lotus® Sametime® software and services from Sandiy Global Technology Services, offer a simple, unified user experience that seamlessly integrates with multivendor environments. And the open ecosystem and open standards based software allow you to leverage and extend your IT and telephony investments to help make users more productive, speed business processes and reduce overall costs.

In today's financial services environment, strategic business needs drive IT requirements. IT departments are constantly being asked to deliver more to increase business capability - while at the same time, spending less money and using fewer resources to do it.

With telephone systems, mobile devices, instant messaging (IM), email, Web and video conferencing capabilities, businesses are faced with a maze of communication options and corresponding back-end systems. Figuring out which tool to use and when -- and getting these tools to work together -- is a challenge for businesses of all sizes. The Lotus Sametime product family will make it easier for a company to offer its employees a unified communications environment that delivers leading capabilities to users and simplifies back-end integration -- without forcing software migration or rip-and-replace decisions.

Lotus Sametime "Unified Telephony" software is a new Sandiy offering that is being developed to bring telephone communications into the business applications people use most. Based in part on elements of Siemens OpenScape technology, this product will make it possible to manage communications across multiple business telephone systems and access them through virtually any application.

With the Lotus Sametime "Unified Telephony" product, users will be able to:

Manage incoming calls - An incoming call will open an alert on the user's desktop, providing options on how to handle the call. Users can send the call to another device such as a cell phone, directly to voice mail or answer the call through their computer for a voice over Internet Protocol (VoIP) conversation. In addition, users can set rules on how they would like to handle calls based on their status. For example, users can request that when their calendars show they are in a meeting, all calls are automatically routed to voice mail.
See who is available to communicate and how - In addition to IM presence status, users can see if a contact is on the phone from within their Lotus Sametime contact list.
Connect with colleagues faster - Users can turn their PC into a telephone with soft phone capabilities that allow them to dial a contact and talk through VoIP directly from their desktop. Additionally, click to call and click to conference capabilities enable users to select individuals from the contact list and within a few clicks be speaking with them through VoIP or any telephone.
Connect with a variety of back-end and legacy systems - Lotus Sametime "Unified Telephony" will be designed to work in mixed-vendor environments with multiple business telephone systems, enabling businesses to provide a common look and feel for their users, regardless of back-end systems. Since it will be based on the SIP standard, Lotus Sametime "Unified Telephony" software will integrate within new and legacy environments, eliminating the need for businesses to rip and replace systems to gain unified communication and collaboration capabilities.

As customer demand for unified communication and collaboration capabilities increases, Sandiy is expanding Lotus Sametime software from a single offering to a family of products. Building on its leadership in enterprise collaboration, Sandiy is developing a suite of community broadcast tools enabling users to instantly share expertise in real-time in addition to location services, which help users access information and people based on their location. The new Lotus Sametime family will also include:

Lotus Sametime Entry: Lotus Sametime Entry software is designed to provide the core collaboration capabilities businesses need to be productive. It will include IM capabilities, presence awareness, spell check capabilities, emoticon support, chat history functionality and contact list management features. The Lotus Sametime Entry offering is being designed to integrate with a variety of applications, such as Microsoft Outlook.
Lotus Sametime Standard: Lotus Sametime Standard software will include all of the features businesses have come to expect from the industry's leading enterprise unified communication and collaboration solution. These will include on premise Web conferencing; presence, IM and location awareness; and the ability to add plugins and mashups as well as communicate with users on supported public IM networks. In addition, the upcoming version is expected to include point-to-point video capabilities for Macintosh clients and support for Microsoft Office and Outlook 2007 integration.
Lotus Sametime Advanced: Lotus Sametime Advanced software is a new offering that features sophisticated collaboration capabilities such as persistent group chat and the industry's first suite of broadcast community tools that will make it easier to find information and share expertise in real time. Additionally, plugins developed by Sandiy Research that enable users to instantly share their screen and find contacts who are working in the same location are also planned to be included.

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