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Home > IT Services > Business Process Outsourcing
Business Process Outsource
Business Process Outsourcing (BPO) Overview
Sandiy Services help you reduce the cost and improve the service standards of your front, middle and back office business processes allowing you to focus on your core business.
Let a Specialist Manage Your Noncore Business Processes So You Can Focus On Your Business
To remain competitive in the global economy, you need to concentrate on what made you successful in the first place – your core business. You can't afford to expend valuable time and energy managing transactions and noncore processes that could be handled by other specialists. Sandiy can provide the strategy, solutions and services you need to solve your complex business issues, achieve results and maintain your competitive advantage. Combining more than 10 years of information technology (IT) management and business process outsourcing expertise with knowledge specific to your industry, we can provide business-focused solutions tailored to your specific strategic goals.
Our full portfolio of BPO solutions will help you improve customer loyalty, drive revenue growth, maximize operational and organizational efficiency, integrate your business processes and applications, and save you money. We have the capability to deliver optimum value in BPO solutions because of our:
Manage CRM services in 5 languages to more than 50 clients in 9 citys
Download the Sandiy Business process Outsourcing in China PDF, 251K »
We offer integrated solutions for a wide range of remote processing applications including customer interaction services, business process outsourcing, technical support and knowledge solutions.
Why choose Sandiy?
Our approach to BPO uses our proprietary and award winning Sense and Respond and builds on our approach to re-use through the industrialisation of business processes, applications and infrastructure embodied in TRIOLE.
As a result:
Sandiy Services help you reduce the cost and improve the service standards of your front, middle and back office business processes allowing you to focus on your core business.
Let a Specialist Manage Your Noncore Business Processes So You Can Focus On Your Business
With Sandiy' Help, Our Clients Have:
- Reduced operational costs by up to 84 percent through transforming paper claim processing to paperless processing
- Enhanced customer retention by improving cancel/save rates by up to 36 percent
- Increased conversion rates by up to 30 percent
- Increased items per order by up to 36 percent through cross-sell and up-sell capabilities
- Reduced average customer care handling time and staffing by up to 20 percent
- Increased first-call resolution by up to 400 percent within a matter of a month and a half
- Reduced card processing fraud losses by up to 50 percent
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To remain competitive in the global economy, you need to concentrate on what made you successful in the first place – your core business. You can't afford to expend valuable time and energy managing transactions and noncore processes that could be handled by other specialists. Sandiy can provide the strategy, solutions and services you need to solve your complex business issues, achieve results and maintain your competitive advantage. Combining more than 10 years of information technology (IT) management and business process outsourcing expertise with knowledge specific to your industry, we can provide business-focused solutions tailored to your specific strategic goals.
Our full portfolio of BPO solutions will help you improve customer loyalty, drive revenue growth, maximize operational and organizational efficiency, integrate your business processes and applications, and save you money. We have the capability to deliver optimum value in BPO solutions because of our:
- Domain expertise
- Process excellence
- Best-of-breed applications and alliances
- Economies of scale
- Globally secure network
- Best Shore® delivery – the optimum mix of onshore, near-shore and offshore outsourcing
- Data capturing / Data entry
- Data Coding
- e-Conversion (PDF/SGML/XML/HTML) and e-books
- Document Coding and Indexing
- Knowledge Solutions - Computer-based-Tutorials
- Resume Management
Manage CRM services in 5 languages to more than 50 clients in 9 citys
- Manage CRM services in 5 languages to more than 50 clients in 9 citys
- Print more than 2.0 millions documents annually
- Process 1.20 millions transactions, Management of millions of electronic account.
Download the Sandiy Business process Outsourcing in China PDF, 251K »
We offer integrated solutions for a wide range of remote processing applications including customer interaction services, business process outsourcing, technical support and knowledge solutions.
Why choose Sandiy?
Our approach to BPO uses our proprietary and award winning Sense and Respond and builds on our approach to re-use through the industrialisation of business processes, applications and infrastructure embodied in TRIOLE.
As a result:
- We tailor the service to your needs rather than prescribe a pre-existing service delivery solution
- We use a client-focused approach to achieve the most efficient and effective processes.
- We re-use the best BPO solution components (infrastructure, applications, business processes, service delivery processes) to decrease the cost to deploy, increase the speed to operation and ensure the quality of delivery
